Service & Installation Technology
Better control over vehicles, technicians, and equipment
Your customers count on fast and reliable service. To deliver this, technicians must arrive on time at the right location with the right equipment. At the same time, you want to minimize travel time, efficiently schedule urgent jobs, and handle administrative tasks accurately and easily.
Rietveld supports service and installation companies with smart Fleet Management and Fleet Safety solutions. From real-time insights and automatic trip logging to asset tracking, driving style coaching, and safety measures for service vehicles. This helps your field service team work more efficiently, sustainably, and safely.
Do these challenges sound familiar to you?
A service organization is constantly in flux. Schedules change, customers call with urgent questions, and technicians drive to different job sites every day. Without up-to-date and reliable information, valuable time is lost.
Rietveld can help you with, among other things:
Real-time tracking of vehicles and technicians
Planning Service and Urgent Orders More Efficiently
Compliance with tax requirements and other relevant policies
Automatic tracking of trips, hours, and kilometers
Distinguishing Between Business, Personal, and Commuting Miles
Reducing manual and error-prone administrative tasks
Tracking trailers, machinery, and valuable equipment
Reducing fuel consumption, CO₂ emissions, and wear and tear
Evidence-Based Coaching of Employees on Driving Behavior
Reducing damage and risks on the road and on-site
Fleet Management for Service and Installation Technology
Real-Time Insights for Planning and Administration
With EasyTrack, you have a single online platform for tracking and managing your fleet. You can see where vehicles are located, which routes have been taken, and how many kilometers and hours have been logged.
This allows the scheduling team to quickly determine which technician is closest to a new or urgent job. The administrative team receives reliable trip and mileage data without having to rely on separate forms or manual reports.
Discover the Benefits of Fleet Management
leet Management delivers greater value when vehicle data is automatically shared with your existing business software. Rietveld implements integrations with external applications and collaborates with software and integration partners.
Depending on your systems, relevant information can be exchanged with, for example:
- field service and scheduling software
- ERP and accounting systems
- time tracking
- work orders and job information
- maintenance and reporting applications
This reduces the need for manual data entry, minimizes the risk of errors, and ensures that planning, administration, and management teams have access to up-to-date data more quickly.
Is a desired integration not yet available? Then we’ll work with you and your software vendor to explore the possibilities.
Discuss your software integration
In addition to vehicles, service and installation companies often manage trailers, generators, machinery, tools, and other valuable assets. These are used by various employees at different project sites.
With EasyAsset, you gain insight into the location of your equipment, even when an item does not have a permanent power supply. This reduces search time, prevents unnecessary rental or purchase of equipment, and allows you to deploy available resources more efficiently.
EasyAsset helps you:
- locating trailers, machinery, and equipment
- reducing search time
- gaining better control over availability and deployment
- preventing unnecessary rentals or purchases
- providing support in case of loss or unauthorized use
Discuss this with your advisor—no obligation
Service technicians spend a significant portion of their workday on the road. As a result, driving behavior has a direct impact on safety, fuel consumption, CO₂ emissions, maintenance costs, and your organization’s reputation.
With EasyDrive, you gain insights into driving style and fuel consumption based on vehicle data. This allows you to objectively and positively coach employees on safer and more fuel-efficient driving.
This contributes to:
- lower fuel or energy consumption
- lower CO₂ emissions
- less wear and tear on vehicles
- fewer accidents and incidents
- conscious and responsible driving behavior
- demonstrable improvement in performance
Discover EasyDrive driving style analysis
Fleet Safety for Service Vehicles
Staying Safe on the Road and at the Job Site
Service vehicles regularly drive and park in busy or hard-to-reach locations, such as city centers, industrial parks, construction sites, and residential neighborhoods. Good visibility and timely warnings help employees maneuver safely.
Depending on the vehicle and the type of work, Rietveld offers, among other things:
- reverse cameras and monitors
- 360° camera systems
- detection systems for people and obstacles
- reverse alarms
- work lights and warning lights
- Video telematics for insight into incidents and damage
We provide recommendations based on the risks, the vehicle type, and daily operations. This ensures you don’t end up with unnecessary technology, but rather a safety solution that truly contributes to your day-to-day operations.
One solution for your entire service fleet
Our solutions are suitable for a wide range of organizations and vehicles, including:
- installation companies
- technical service organizations
- maintenance and repair services
- energy and HVAC installers
- electrical contracting firms
- plumbing and sanitary companies
- telecom and network operators
- Facilities management service providers
- delivery vans, passenger cars, trailers, and service buses
Whether you manage just a few vehicles or oversee a nationwide field service operation, the solution is tailored to your organization, employees, and existing systems.
How to Work with Rietveld
Analysis
We discuss your challenges, vehicles, machinery, employees, systems, and legal obligations. We assess the current situation.
Consulting
We determine which combination of existing solutions, integrations, and/or custom development is the best fit.
Implementation
Our specialists plan, install, integrate, configure, and test the solution.
What challenges does your field service team face?
Would you like to schedule technicians more efficiently, automate trip reporting, or gain better control over vehicles and equipment? Our specialists would be happy to explore how Fleet Management, software integrations, and vehicle safety can strengthen your service organization.
From a proven standard solution to a new integration or custom application: together, we’ll develop a solution that fits your day-to-day operations.
Together. Expert. Forward.
