Service & Installation Technology

Better control over vehicles, technicians, and equipment

Your customers count on fast and reliable service. To deliver this, technicians must arrive on time at the right location with the right equipment. At the same time, you want to minimize travel time, efficiently schedule urgent jobs, and handle administrative tasks accurately and easily.

Rietveld supports service and installation companies with smart Fleet Management and Fleet Safety solutions. From real-time insights and automatic trip logging to asset tracking, driving style coaching, and safety measures for service vehicles. This helps your field service team work more efficiently, sustainably, and safely.

Service and Installation Technology.3

Do these challenges sound familiar to you?

A service organization is constantly in flux. Schedules change, customers call with urgent questions, and technicians drive to different job sites every day. Without up-to-date and reliable information, valuable time is lost.

Rietveld can help you with, among other things:

Fleet Management for Service and Installation Technology

Real-Time Insights for Planning and Administration

With EasyTrack, you have a single online platform for tracking and managing your fleet. You can see where vehicles are located, which routes have been taken, and how many kilometers and hours have been logged.

This allows the scheduling team to quickly determine which technician is closest to a new or urgent job. The administrative team receives reliable trip and mileage data without having to rely on separate forms or manual reports.

Discover the Benefits of Fleet Management

Let scheduling, vehicles, and software work together
Fewer duplicate entries, information available more quickly

leet Management delivers greater value when vehicle data is automatically shared with your existing business software. Rietveld implements integrations with external applications and collaborates with software and integration partners.

Depending on your systems, relevant information can be exchanged with, for example:

  • field service and scheduling software
  • ERP and accounting systems
  • time tracking
  • work orders and job information
  • maintenance and reporting applications

This reduces the need for manual data entry, minimizes the risk of errors, and ensures that planning, administration, and management teams have access to up-to-date data more quickly.

Is a desired integration not yet available? Then we’ll work with you and your software vendor to explore the possibilities.

Discuss your software integration

Locating Equipment and Assets
Know where your valuable equipment is located

In addition to vehicles, service and installation companies often manage trailers, generators, machinery, tools, and other valuable assets. These are used by various employees at different project sites.

With EasyAsset, you gain insight into the location of your equipment, even when an item does not have a permanent power supply. This reduces search time, prevents unnecessary rental or purchase of equipment, and allows you to deploy available resources more efficiently.

EasyAsset helps you:

  • locating trailers, machinery, and equipment
  • reducing search time
  • gaining better control over availability and deployment
  • preventing unnecessary rentals or purchases
  • providing support in case of loss or unauthorized use

Discuss this with your advisor—no obligation

Driving Style Analysis and Sustainability
Safer driving with lower fuel consumption and less wear and tear

Service technicians spend a significant portion of their workday on the road. As a result, driving behavior has a direct impact on safety, fuel consumption, CO₂ emissions, maintenance costs, and your organization’s reputation.

With EasyDrive, you gain insights into driving style and fuel consumption based on vehicle data. This allows you to objectively and positively coach employees on safer and more fuel-efficient driving.

This contributes to:

  • lower fuel or energy consumption
  • lower CO₂ emissions
  • less wear and tear on vehicles
  • fewer accidents and incidents
  • conscious and responsible driving behavior
  • demonstrable improvement in performance

Discover EasyDrive driving style analysis

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Fleet Safety for Service Vehicles

Staying Safe on the Road and at the Job Site

Service vehicles regularly drive and park in busy or hard-to-reach locations, such as city centers, industrial parks, construction sites, and residential neighborhoods. Good visibility and timely warnings help employees maneuver safely.

Depending on the vehicle and the type of work, Rietveld offers, among other things:

  • reverse cameras and monitors
  • 360° camera systems
  • detection systems for people and obstacles
  • reverse alarms
  • work lights and warning lights
  • Video telematics for insight into incidents and damage

We provide recommendations based on the risks, the vehicle type, and daily operations. This ensures you don’t end up with unnecessary technology, but rather a safety solution that truly contributes to your day-to-day operations.

One solution for your entire service fleet

Our solutions are suitable for a wide range of organizations and vehicles, including:

  • installation companies
  • technical service organizations
  • maintenance and repair services
  • energy and HVAC installers
  • electrical contracting firms
  • plumbing and sanitary companies
  • telecom and network operators
  • Facilities management service providers
  • delivery vans, passenger cars, trailers, and service buses

Whether you manage just a few vehicles or oversee a nationwide field service operation, the solution is tailored to your organization, employees, and existing systems.

Together, with determination, moving forward. From challenge to future-oriented results!

Analysis

We discuss your challenges, vehicles, machinery, employees, systems, and legal obligations. We assess the current situation.

30+ Years of Experience
All disciplines under one roof
Custom and Standard Solutions

Consulting

We determine which combination of existing solutions, integrations, and/or custom development is the best fit.

Off-the-Shelf and Custom Solutions
Integration of TMS and Various Applications
Collaboration with Renowned Partners

Implementation

Our specialists plan, install, integrate, configure, and test the solution.

A specialist in everyone’s field
We don't give up when things get tough
End-user feedback is being processed

Training and Support

We guide users and remain available for questions, support, and ongoing development.

Release Notes, Videos, and Downloads
Customer support Monday through Friday
Between 8:30 a.m. and 5:00 p.m.

What challenges does your field service team face?

Would you like to schedule technicians more efficiently, automate trip reporting, or gain better control over vehicles and equipment? Our specialists would be happy to explore how Fleet Management, software integrations, and vehicle safety can strengthen your service organization.

From a proven standard solution to a new integration or custom application: together, we’ll develop a solution that fits your day-to-day operations.

Together. Expert. Forward.